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Refund policy

Last updated: [DATE]

Draft: the text in [BRACKETS] must be filled in and the page reviewed before launch.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Try before you buy

Every game has a free demo, so you can check it on your computers and screens before buying.

Lifetime licenses

You can ask for a refund within [NUMBER] days of the purchase. [CONDITIONS, IF ANY]. After a refund the license is removed from your account and the game returns to demo on every computer.

Subscriptions (All Games Pass, White Label)

  • You can cancel at any time from your account or the Hub. You keep access until the end of the period you paid for.
  • [REFUND RULE FOR THE FIRST PAYMENT AND FOR RENEWALS]

How to ask for a refund

Use the link in your Paddle receipt email, or write to Paddle through paddle.net. You can also write to us at [SUPPORT EMAIL] and we will pass it on.